This was because the file was in Compatibility Mode (i.e. Everything worked fine until she tried to complete the merge.
Recently I helped someone who was doing a mail merge in Word 2007. Occasionally when you are working on a 2003 file in Office 2007 you may find that a feature is not working properly.
If you open a 2003 file in Office 2007, you will see Compatibility Mode in brackets at the top of your file. Using a 2003 File on a Computer with Office 2007 or 2010 How do I know if my document is saved in the 2003 or 2007 file format? Look at the file extensionĪccess. Extra steps will also need to be taken to get the full functionality of Office 2007 when you have a file saved in a 2003 file format. Extra steps will need to be taken to use a 2007 file on a computer that runs Office 2003. However, these file types are not compatible with each other. See Unsupported operating system error when installing Office or Set up Office apps and email on a mobile device.Office 2007 introduced many new features, including new file types for Excel, PowerPoint, Word, and Access. I received an unsupported operating system message: If you got an unsupported operating system error message you may be trying to install Office or Office on an unsupported device such as installing the Mac version of Office Office on a PC or vice versa, or trying to install Office or Office on a Chromebook or other mobile device. If there wasn't a link, see Troubleshoot installing Microsoft 365 or Office. I received an error message: If you got an error message while trying to install Office or Office and it has a Learn More link, select it to get information for how to troubleshoot that particular error. If your computer can't install the full desktop version of Office or Office, try the free Microsoft 365 apps from your browser.
For example, your install won't be successful if you're trying to install Office or Office on a computer running Windows Vista or Windows XP operating system. You can find a list of which systems are supported on the system requirements page. Or Office won't install: Your computer must be running a supported operating system to install Office or Office. Yes, see Install and set up Microsoft 365 apps on an iPhone or iPad and set up email on an iOS device (iPhone or iPad). In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock. Go to Finder > Applications and open the Office app you want. If activation fails, see What to try if you can't install or activate Microsoft 365 or Office for Mac. If you need help activating Office or Office, see Activate Microsoft 365 or Office for Mac. The What's New window opens automatically when you launch Word. Launch an app and start the activation processĬlick the Launchpad icon in the Dock to display all of your apps.Ĭlick the Microsoft Word icon (or another Microsoft 365 or Office icon) in the Launchpad. If Office installation fails, see What to try if you can't install or activate Office for Mac. Click Close when the installation is finished. (This is the password that you use to log in to your Mac.) Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don't want.Įnter your Mac login password, if prompted, and then click Install Software. The steps to install these versions can be different depending if you got Office through one of the following ways: Some versions of Office such as Office Professional Plus 2021, Office Standard 2021, or a stand-alone app such as Word 2021 or Project 2021 don't have an associated Microsoft account, or work or school account. *If you don't have a product key or an account You'll sign in with your work or school account for these versions of Office. Once you verify you have a license, anytime you need to install or reinstall Office you can go straight to the section below, Sign in to download Office and select the tab for steps to install on a PC or Mac. Learn how to check this in What Microsoft 365 business product or license do I have? or if you're a Microsoft 365 admin responsible for assigning licenses to people in your organization, see Assign licenses to users. If your business subscription plan includes the desktop version of the Office apps you won't see an option to install it unless someone in your organization assigned a license to you.